Privacy Policy

Last updated: December 18, 2025

Our Commitment to Privacy

At Shinka-sha, we recognize that privacy is fundamental to trust. As a digital transformation advisory firm, we understand the importance of protecting personal information and maintaining confidentiality in all our client relationships.

This Privacy Policy explains how we collect, use, protect, and share information when you interact with our website or engage with our digital transformation advisory services. We are committed to transparency and to handling your information with the care and respect it deserves.

Information We Collect

Information You Provide Directly

When you contact us or express interest in our services, you may provide:

• Name and professional title
• Email address and phone number
• Company name and organizational information
• Information about your digital transformation needs or objectives
• Any other information you choose to share in communications with us

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

• Browser type and version
• Device information and operating system
• IP address and general geographic location
• Pages visited and time spent on our website
• Referring website or source that directed you to us

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie practices, please review our Cookie Policy.

How We Use Your Information

We use the information we collect for several purposes that support our digital transformation advisory services:

Service Delivery and Communication

Responding to your inquiries, providing information about our advisory services, and maintaining communication regarding digital transformation projects or engagements.

Website Improvement

Analyzing how visitors use our website to improve content, navigation, and user experience related to digital transformation resources and information.

Marketing and Outreach

Sharing relevant information about our services, digital transformation insights, and industry developments with your consent.

Legal Compliance

Meeting legal obligations, protecting our rights, and ensuring the security of our website and services.

Legal Basis for Processing

We process your personal information based on legitimate interests in providing and improving our services, your consent where obtained, contractual necessity for service delivery, and compliance with legal obligations.

Information Sharing and Disclosure

We respect your privacy and limit information sharing to specific circumstances:

Service Providers: We may share information with trusted service providers who assist with website hosting, analytics, email communications, or other operational needs. These providers are contractually bound to protect your information.
Legal Requirements: We may disclose information when required by law, legal process, or to protect the rights, property, or safety of Shinka-sha, our clients, or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction.

We do not sell your personal information to third parties. Any sharing of information is done in accordance with applicable privacy laws and with appropriate safeguards in place.

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

Technical Safeguards

• Secure socket layer (SSL) encryption
• Secure data storage systems
• Regular security assessments
• Access controls and authentication

Organizational Measures

• Limited access to personal data
• Staff training on data protection
• Confidentiality agreements
• Incident response procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We continuously review and update our security practices to maintain the highest standards of data protection.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When determining retention periods, we consider factors such as the nature of the information, legal obligations, potential disputes, and legitimate business interests. When personal information is no longer needed, we securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to Access

Request access to the personal information we hold about you

Right to Rectification

Request correction of inaccurate or incomplete information

Right to Erasure

Request deletion of your personal information in certain circumstances

Right to Data Portability

Receive your personal information in a structured, commonly used format

Right to Object

Object to processing of your personal information for certain purposes

Right to Withdraw Consent

Withdraw your consent for data processing at any time

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided below. We will process your request promptly.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action.

International Data Transfers

As a Tokyo-based advisory firm, we primarily process data within Japan. However, some of our service providers may be located in other countries. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Questions About Privacy?

If you have questions about this Privacy Policy or how we handle your personal information, we're here to help. You can reach us through our contact form or directly via the contact details provided above.